![]() ![]() I facilitated and participated in conceptual design exercises, and conducted usability studies. We significantly simplified the filters, improved the visuals, and updated the iconography.ĭesign team: Vinoth Raghavan, Douglas Campbell, Franklin ShawĬontribution: I provided guidance on the user experience and visual style. python-vipaccess is a free and open source software (FOSS) implementation of Symantecs VIP Access client (now owned by Broadcom). Symantec VIP Access helps protect your online accounts and transactions by using a strong authentication process when you sign in to your VIP-enabled accounts. What you see for the "After" doesn't have all the aspects of our intended design, but it's close. So we got asked to redesign the SSO portal, and we were glad to do it. It shouldn't change your design approach too much, but upper management tends to think UX time should be focused more on the bigger audience. This gets rolled out to every employee at a number of large companies, so now you're talking hundreds of thousands of users. That's because we might sell it to 4-5 companies, and the IT people working with the console can be counted with fingers and maybe toes. How big? Well, some admin consoles could have 10 or so users. When you work in enterprise software, get ready for vast differences in product user bases. I facilitated and participated in conceptual design exercises, led collaboration with engineering, and conducted usability studies. Secondary roles: UX designer, usability researchĭesign team: Vinoth Raghavan, Shirley Lee, Franklin ShawĬontribution: I provided guidance on the overall strategy (brand alignment, design style, product vision). Next we delivered Touch ID, where you no longer needed to type in a password at all - just click a button on a website, get a push notification on your mobile device, and then tap your finger. We first added push verification, which removed one annoying step from the login process (tacking on a code to the end of a network password). My team redesigned the entire app, starting with the look & feel, but focusing on the technical leaps that would get us closer to eradicating that pesky password. VP for Information Protection, wanted more. When I first started at Symantec, the VIP Access app could do one thing: provide a six-digit security code. In the event of delays in flight departures, this period may be extended for the duration of the corresponding delay.Killing the password. The maximum time scheduled to remain in any of the Aena VIP lounges shall be 4 hours, immediately prior to the scheduled departure time of the flight that appears on the boarding pass of users accessing the lounge.The guest must present their boarding card to lounge staff. SUMA GOLD, SUMA PLATINUM and ELITE PLUS passengers can take a guest into the VIP lounge, provided that both are taking a flight operated by an SkyTeam airline.You must present your boarding card and valid Elite Plus membership card to enter the lounge. VIP lounge access is only available at the airports of departure and connecting flights. SUMA GOLD, SUMA PLATINUM and ELITE PLUS customers of SkyTeam airlines, regardless of their booking class, can access the VIP lounge if they have an international flight or connecting flight (on the same day) operated by the SkyTeam alliance. ![]() Business class passengers travelling on domestic and international flights can access the VIP lounges at the departure airport and connecting airport. Access national and international VIP Lounges when you fly Business Class with Air Europa, or if you are a SUMA Gold, Platinum or Elite Plus SkyTeam.
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